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We offer our customers specialized customer services such as:
- Guaranteed next day delivery on all orders received by 5p.m.
- On-line tracking of order status
- Delivery signatures printed on invoices
- Toll free phone service anywhere in the USA
- Personalized account administration
- Weekly backorder follow-up and status reporting
- 24-hour emergency warehouse access 203-756-4955 (follow instructions)
- Remote direct-dial and internet computer access
- Web order entry
- EDI order entry, functional acknowledgements, shipping notices, invoicing, electronic funds transfer, remittance advise
- Cross referencing customer part numbers
- Customer part numbers on shipping packages, packing lists, and invoices
- Electronic pricing updates
- Bin restocking and managed inventory programs
- Vendor web-site access (see product listing from this site)
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